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Our guest is WQA member Kelly Thompson, president of Moti-Vitality, talking about the impact of COVID-19 on the water treatment industry.
Kelly shares his thoughts about the changes in business, customer service, training and how he’s adapted his business model, all in response to the Coronavirus. Later, we’ll get a regulatory update from Kathleen Burbidge and our WQA tip. We want to make sure you are planning to join us for the 2020 WQA Mid-Year Leadership Conference. It’s coming up September 16 & 17 with a Welcome Reception on September 15th. Learn more and register at wqa.org/mylc.
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