WQA Executive Director Pauli Undesser joins us to discuss her first year leading WQA and some of the new items planned for the 2018 WQA Convention & Exposition in March.
"We have something new that we're launching this year," said Undesser. "It's a business operations boot camp that we're kicking off, and it's intended for dealers that have an interest in enhancing the Human Resources and the business operations of their dealership."
Plus, we'll have a Regulatory update, and we'll hear from the WQA Professional Certification and Education Department about why it's important to enroll now in WQA's Modular Education Program.
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